The Woodlands Concierge
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FAQs - Frequently Asked Questions

What is The Woodlands Concierge Service?

The Woodlands Concierge Service is here to make your move to The Woodlands smooth and easy so you can focus on getting down to business. We have a full-time staff member ready to answer your questions, locate the business and personal services you need, and make arrangements or reservations for you. Whether you need to book a conference room or a spa appointment, our executive concierge can do that for you.

Who is this service for?

Our concierge provides customized service to select corporate tenants of The Woodlands Development Company, helping them get settled after relocation, making life a little easier and introducing them to the many amenities offered in The Woodlands.

What can you do for me that I can't do for myself?

Lots! We save you time by identifying the ideal service provider. We can obtain preferential treatment for availability of corporate services. We have also negotiated special reduced rates for many of the services.

What types of services do you offer?

The Woodlands Concierge services include:

  • Business Support Resources
  • Conference, Banquet, and Catering Coordination
  • Corporate Housing
  • Transportation
  • Entertainment Bookings
  • Personal Care Assistance
  • Home and Lifestyle Maintenance
  • Relocation Information
  • Education Information
  • Exclusive rates and specials
  • and more...

How do I access the service?

Your company and your employees will be given a private login code. When you log on to the site, you will see the array of services offered. Each area has clearly identified services. Select the ones you need and your request will be sent directly to our concierge.

Click Here to register.

Is this service just for the company or can employees use it?

There are two levels of access to the concierge service: Executive and Employee. The Executive level provides more extensive corporate services that would likely be required by the chief executive of your company. The Employee level fulfills individual needs like area information, personal care appointments, dinner delivery, and much more.

Can my assistant or spouse access the service?

Yes, if you share your access code.

How do I pay for the services?

The Woodlands Development Company provides The Woodlands Concierge as an exclusive, free service for our corporate tenants. You will pay the company you receive the service from directly. Please do not enter any credit card information through The Woodlands Concierge website.

I can't log on! What do I do?

Select the Contact option and email the concierge with your problem. You will be contactly shortly with a solution.